Investigation of Complaints Against Computer Maker Dell, Inc.

To All Dell Customers:

The firm is investigating customer complaints about Dell:

-- Problems relating to Dell's 0% financing program;

-- Dell's attempted collection of "past due" payments despite customers   
    making payments on time;

-- Dell's failure to deliver promised rebates;

-- Dell's failure to honor service and repair contracts;

-- Other difficulties relating to Dell service, repair, and financing.

If you have experienced any similar issues with Dell, you may contact us to report your complaint.